Q: What payment methods do you accept?

A: We accept PayPal.

Q: Can I change or cancel my order after placing it?

A: Orders can be changed or cancelled before dispatch. Once shipped, they cannot be modified or cancelled.

Q: Do you offer cash on delivery?

A: No, we do not currently offer cash on delivery.

Q: Do you offer international shipping?

A: Yes, we provide international shipping.

Q: How much is the shipping fee?

A: All orders qualify for free shipping.

Q: How long will delivery take?

A: Order processing takes 2–3 business days. Delivery typically takes 7–12 business days.

Q: Which courier services do you use?

A: We use Evri, Royal Mail, and Yodel for delivery.

Q: What is your return policy?

A: We offer free returns within 30 days of receiving your order if the item is damaged or the information provided is incorrect.

Q: How long will it take to receive my refund?

A: Refunds are processed within 7 business days after we receive the returned item.

Q: Can I exchange an item?

A: Yes, if the item is damaged or incorrect, you can request an exchange for the same product.

Q: How can I contact customer service?

A: You can email us at glamoureras@163.com or call us at +1 332 279 8664.

Q: What are your customer service hours?

A: We are available 7 days a week, from 8:00 AM to 8:00 PM (GMT).

If you have any other questions, please feel free to contact us. We’re always happy to help!